Monday 4th May 2020
Further to the statement made on 31st March, National Floorcoverings Ltd would like to provide an update to all its customers and stakeholders on the changes made to Group activity due to the Coronavirus pandemic.
As of today (Monday 4th May), all manufacturing and despatch departments across the Group, including Heckmondwike, Paragon Carpet Tiles, Mat.Works and Playrite have returned to fully operational levels. The Group has also increased its staffing capacity within customer services, alongside other areas of the business, to ensure any queries are managed efficiently and effectively.
However, even with increased capacity and staffing levels, the Group is ensuring that all staff are following Government guidelines and safe working procedures. Where it is applicable, employees are working from home.
The Group and all its employees would like to thank its customers for the support they have provided during this unprecedented time and it hopes everyone continues to stay safe and well. Alongside this, thanks go to the NHS and other frontline businesses that have worked tirelessly and continue to do so.
If you have any queries, please do not hesitate to get in touch with customer services, whether that’s at Heckmondwike, Paragon Carpet Tiles, Mat.Works or Playrite. If you don’t have any details available, please visit the relevant company’s website.
The Group will provide a further update in due course.
National Floorcoverings Ltd